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F.A.Q.

Frequent Questions

and Useful Information

On this page, in addition to indicating the rules of my b&b in Rome, I collected answers to the most frequently asked questions that are usually asked by my precious customers looking for solutions to sleep in Rome.

Remember also that you can always contact me via the request form or by phone at +39 338 993 2900 or via email at info@acasacibella.com.

Arrival and Departure time

Rooms will be available to the guest from 11 o’clock in the morning, unless the guest asked for a different time at the moment of the booking. You can access your room before 11 o’clock whenever they are available. On the departure day you are required to leave your room before 11 o’clock.

Way of payment

A deposit of 30% at the moment of the booking.
The balance on arrival.

Final payment. You can pay the balance at your arrival by cash or credit card, Mastercard and Visa.

CANCELLATIONS

You’re allowed to come and go freely inside the B&B property. Keys are given to guests (front gate, front door and bedroom door). Keys must be given back at departure time. In case of loss or damage of keys, the guest will be required to pay damages. It is not allowed to bring guests in the apartment that are not registered or without the assent of the owner. Accommodating people exceeding the number of the reservation is not allowed, unless there’s been specific agreement about that. – Make sure to turn off the light in the rooms, fans and other electric appliances when you leave the room.  The owner is not responsible for personal items left unattended.  It is forbidden to set fires or use any type of stoves.

Cancellations

In case of cancellation of the reservation for unforeseen event,  you need to inform the B&B at least 7 days before the date of arrival. In case of cancellation there will be no refund of the deposit.

JURISDICTION

In case of disputes regarding reservations and rentals, it is only applicable the Italian law and is responsible only to the Court of Rome. INFORMATION ON THE TREATMENT OF PERSONAL DATA according to the DL The Legislative Decree No. 196/2003 No. 196/2003 provides for the protection of persons and other subjects regarding the processing of personal data. In compliance with the formalities required by the said Decree, and according to the European code of conduct and self-discipline of personal data in direct marketing activities, we supply the following information:  the data provided will be used for purposes relating only to this activity.  The data provided will not be circulated. – The data provided will be told to: – domestic workers – banks, business and tourist travel, insurance companies – State Police and Carabinieri.

Are there any active discount?

“A casa Cibella” we can also offer convenient discounts with many partner institutions and private companies, furthermore we can recommend you the best restaurants in the area where you can get a nice discount, too.

Besides, we are in partnership to:

Teatro Vascello (Theatre Association)

Centro Mandala (Yoga)

Accademia e università americana

Istituto di Norvegia

Villa Aurelia

We will also be able to get special prices for anyone who needs to go to  the nearby Hospital of Bambin Gesù or at the clinic of Salvator Mundi.

Breakfast is included?

Of course. For breakfast you can choose from a wide selection that includes: milk, moka coffee, instant coffee, a selection of teas, a range of jams and marmalade, honey,  plum cakes, little jam tarts, muffin, croissant, Italian cornetti, nutella.

Everything comes wrapped in single item, safe & clean.

What is included in the room price?

The change of bathroom towels every 3 days;
Breakfast Italian style;
Free Wi-Fi.

The position of my bed and breakfast is very central and therefore convenient

A casa Cibella is located in renown Monteverde Vecchio, a central area spread in the hill overlooking Trastevere. You can easily reach the main attractions either on foot or by public transport.

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